Knoxville Habitat for Humanity is a fantastic place to work. Our employees are a close-knit group who are dedicated to the Habitat mission. We encourage you to apply for any open positions listed on this page by either submitting a cover letter and resume (if indicated below) or by filling out our secure online employment application (unless noted otherwise).

As a Veterans Build Affiliate, we’re committed to seeking more volunteer engagement from veteran groups as well as recruiting veterans for employment, internships and other service opportunities. 

NO PHONE CALLS, PLEASE, UNLESS NOTED OTHERWISE IN A SPECIFIC POSTING.

 

Current Openings:

 

Deveopment/Donor Systems Coordinator

REPORTS TO:                     CHIEF DEVELOPMENT OFFICER

JOB SUMMARY:               Responsible for operations associated with donor management software including maintaining an accurate donor database, generating reports, analyzing reports, generating timely donor acknowledgements, providing mail lists, reconciling monthly donation income with the finance office and providing donor/prospect research. 

Data Entry & Gift Processing

  • Serve as the primary point person for updating, adding and maintaining accurate and current donor and prospect constituent records
  • Serve as a gift records clerk ensuring accurate gift entry, processing, management of donor records and timely pledge billing
  • Reconciles donations monthly with finance department
  • Promptly submits gift matching forms and supporting documentation
  • Ensures all online or social media donations are accurately accounted and recognized
  • Maintains organized and complete donation-related paperwork and filing systems
  • Generates monthly progress reports of individual fundraising activities (based on mote codes)
  • Analyze performance of annual giving program including donor acquisition, retention, and upgrade strategy effectiveness

Donor Relations

  • Generate gift and honorarium/memorial acknowledgements within 24-48 hours of gift receipt
  • Ensure gift acknowledgements are routinely updated and match the related motivation activity
  • Answer and/or respond to phone and email inquiries regarding donations
  • Accurately and quickly respond to donor requests
  • Complete prospect research on individuals, corporations and foundations using DonorSearch, internet print and other electronic sources, as well as in-house files and documents and interviews with fundraising staff. Focus primarily on prospects with both capacity and inclination.
  • Maintain records of prospect research and create profile reports prior to CDO’s meetings with donors.
  • Works with Chief Development Officer and Donor Relations Manager to create and manage donor lists and follow an integrated calendar of donor contacts each year

Mailings & Mail List Maintenance

  • Generate accurate, segmented and timely mail lists
  • Generate annual gift receipts each January
  • Generates annual Honor Roll of Donors
  • Perform database maintenance and clean-up projects to improve data integrity
  • Perform mail merges and assist with solicitation and other development mailings
  • Keeps database de-duped, inactivating old codes, creating new codes, correcting address per NCOA updates and assist other staff in the use of the donor database.

Events

  • Assist the event coordinator in managing event registrations
  • Maintain guest lists, gather and prepare registration materials
  • Attend events as needed
  • Serve on the development team’s Saturday morning rotation of duties

Administration

  • Provide supportive services to the development team to help meet annual development goals
  • Prepare fundraising materials including letters, case statements, and proposals
  • Prepare check requests with accurate budget account assignments
  • Assist development staff in preparing meeting documents, proposals, and related materials
  • Assist development staff in organizing meetings
  • Multiply your work through training and management of development assistant volunteers
  • Proofread communications to ensure accuracy
  • Assist development staff with donor recognition activities
  • Maintain complete and accurate donor files (paper and electronic)
  • Create and maintain a prospect management tracking system
  • Ensure new donor screening is completed annually; update existing donor screening as needed.
  • Attend committee meetings as needed
  • Other duties, as necessary

Minimum Qualifications

  • Some college or two-year degree; or 3-5 years related experience
  • Align with Knoxville Habitat for Humanity’s mission statement and Christian purpose.
  • Basic knowledge and understanding of database input and output functions
  • Exceptional organizational skills, attention to detail, and ability to prioritize and execute several critical projects simultaneously
  • Excellent interpersonal and communication, verbal and written skills
  • Demonstrate accurate math calculations for basic accounting
  • Must embrace a team atmosphere but still able to work independently under minimal supervision

Preferred Qualifications

  • Proficient in Microsoft Office; prior experience working with donor software programs (specifically DonorPerfect) a definite plus
  • Reasonable comfort level with ambiguity and evolving institutional priorities
  • Strong analytical thinking and problem-solving skills

Hours: M-F 9:00-5:00 or 8:00-4:00; plus 5 to 6 Saturday mornings per year

Benefits: Generous benefit package that includes health, dental, vision and Simple IRA

To apply: Email resume and cover letter to nelder@khfh.com. No phone calls, please

 

ReStore AMERICORPS MEMBER

The AmeriCorps team member is support staff for the ReStore Department. Their primary roles are to assist in all aspects running a retail operation; to help manage all the materials that are donated; to become proficient in several leadership positions during the course of the year; and to acquire some marketable skills that could be used in the retail field upon completion of program.

RESPONSIBILITIES AND DUTIES of the AmeriCorps member include, but are not limited to, the following:

Management of ReStore:

– Ability to interact in a professional and courteous manner with donors and customers in the store and provide excellent customer service.
– Ability to walk/stand 75% of an 8-hour shift.
– Ability to individually lift/carry up to 25 lbs
– Ability to push/pull/carry merchandise on a dolly up to 100 lbs. and team lift up to 250 lbs.
– Duties to include: unloading and loading of box trucks, cleaning/processing donations, distribution of merchandise to sales floor and customer service.
– Retail experience helpful but not required.

II. MANAGEMENT OF VOLUNTEERS

a. Provides high-quality, safe, enjoyable, and productive work experience for volunteers and engages them with energy and enthusiasm.

Administrative Duties:

– Attends weekly department staff meeting.
– Attends other affiliate meetings and activities, including conferences, as required.
– Attends all required training sessions, and works hard to acquire as much information and learning about as many elements about Habitat and AmeriCorps
– Follows program and service guidelines of Appalachia Cares
– Fulfills project guidelines as outlined by Appalachia Cares

Benefits of AmeriCorps Service: 
– Living allowance minimum of $13,992 for a full 46.5 weeks of service.
– The Segal Education Award of $6,095 following successful completion of service 
with a lifetime maximum of two awards.
– The education award is good for seven years from the end of service and can be used to repay your qualified student loans or for your future education at eligible schools. National members age 55 and older at the start of service may be eligible to transfer the award to certain family members.
– Possible forbearance of your qualified student loan, including accrued interest payments after the successful completion of the term of service. 
– Health plan benefits – eligible for an Affordable Care Act compliant-health plan.
– Childcare benefits, if you qualify.
– Inclusion in a Member Assistance Program that offers counseling and financial planning resources.
– Worker’s compensation.

Please apply by emailing resume to athomas@khfh.com. No phone calls, please.
Knoxville Habitat for Humanity is a Tennessee Drug Free Workplace.

 

CONSTRUCTION AMERICORPS MEMBER

The AmeriCorps team member is support staff for the Construction Department.  Their primary roles are to assist in all aspects of the building process; to help manage all the materials and supplies needed around the job-site; to become proficient in several leadership positions during the course of the year; and to acquire some marketable skills that could be used in the construction field upon completion of program.

RESPONSIBILITIES AND DUTIES of the AmeriCorps member include, but are not limited to, the following:

Management of build and job site

– Has a significant role in maintaining an energetic, enthusiastic, engaged, and safe work site. Works with Crew Leaders to manage specific components of the days build, and also helps to train individual volunteers.  Attempts to learn all the requirements for one leadership position per quarter, with the goal of becoming a skilled Crew Leader in at least 3 separate areas.
– Is very involved in maintaining safety on the job-site. Remains current in First Aid training, so that care can be administered directly.  Assists the House Leader by taking any injured individuals to a care facility, if their injury is too severe to be handled on-site.
– Is largely responsible for keeping the job-site orderly while work is going on, and then organized-and-protected by the end of each workday; secures materials and equipment; and is actively involved in keeping our costs down, by returning excess materials to supplier, and eliminating waste whenever possible.
– Takes a lead role in ensuring that all “green initiatives” are followed through on, so that the best quality product can be delivered to the homeowner. Fully supports our recycling program, and reduces hauling to landfills.
– Assists the House Leaders and Warehouse Manager in ensuring that all materials, supplies, and tools are on the job site in advance of need. Helps the House Leader load the POD on the Wednesday 10 days before a BLITZ; removes all un-needed items at the completion of each days build; and is physically engaged on all other Wednesdays to bring out all needed supplies and equipment for the upcoming Saturday builds.
– Provides periodic safety checks of all tools, and requests repair or replacement as needed.
– In the absence of senior staff, will inspect and sign for delivery of all materials to the job-site, and notes any damaged items or discrepancies. Forwards delivery receipts to the Warehouse/Purchasing Manager in a timely manner.
– Returns all tools and equipment to their proper place (on the job-site, work trucks, and warehouse). Are also responsible for keeping the exterior of the “AmeriCorps truck” clean each week, and for doing a thorough cleaning of the interior at least once a month.
– Uses approved credit accounts to pick up incidental materials, as directed by any senior staff. Turns in receipts in a timely fashion to Warehouse/Purchasing Manager.

Benefits of AmeriCorps Service: 
– Living allowance minimum of $13,992 for a full 46.5 weeks of service.
– The Segal Education Award of $6,095 following successful completion of service 
with a lifetime maximum of two awards.
– The education award is good for seven years from the end of service and can be used to repay your qualified student loans or for your future education at eligible schools. National members age 55 and older at the start of service may be eligible to transfer the award to certain family members.
– Possible forbearance of your qualified student loan, including accrued interest payments after the successful completion of the term of service. 
– Health plan benefits – eligible for an Affordable Care Act compliant-health plan.
– Childcare benefits, if you qualify.
– Inclusion in a Member Assistance Program that offers counseling and financial planning resources.
– Worker’s compensation.

Please apply by emailing resume to athomas@khfh.com. No phone calls, please.
Knoxville Habitat for Humanity is a Tennessee Drug Free Workplace.

 

FAMILY SERVICES AMERICORPS MEMBER

The Family Services Office Assistant position is a support role for the process of family selection and ongoing family support. The FS Office Assistant would have clerical duties relating to the day to day operations of the Family Services Department such as but not limited to: filing, record maintenance, preparing mailings, occasional follow up calls to families, assisting applicants with paperwork, etc.

RESPONSIBILITIES AND DUTIES of the AmeriCorps member include, but are not limited to, the following

Administrative Duties:
Application Processing
– Filing
– Mailings
– Making Phone calls as necessary
– Maintenance of office space
– Other duties specifically around coordination of special events, or as assigned

Benefits of AmeriCorps Service: 
– Living allowance minimum of $13,992 for a full 46.5 weeks of service.
– The Segal Education Award of $6,095 following successful completion of service 
with a lifetime maximum of two awards.
– The education award is good for seven years from the end of service and can be used to repay your qualified student loans or for your future education at eligible schools. National members age 55 and older at the start of service may be eligible to transfer the award to certain family members.
– Possible forbearance of your qualified student loan, including accrued interest payments after the successful completion of the term of service. 
– Health plan benefits – eligible for an Affordable Care Act compliant-health plan.
– Childcare benefits, if you qualify.
– Inclusion in a Member Assistance Program that offers counseling and financial planning resources.
– Worker’s compensation.

Please apply by emailing resume to athomas@khfh.com. No phone calls, please.
Knoxville Habitat for Humanity is a Tennessee Drug Free Workplace.